Privacy Policy
Farm Planner is committed to protecting the confidentiality of your data. This Privacy Policy explains what information Farm Planner collects, how it uses and discloses it when you access or use our websites and applications, collectively referred to as the Farm Planner Service, contact our customer service team, interact with us on social media, or engage with us in any other way.
What information does Farm Planner collect?
Farm Planner allows you to input, upload, or store any text, images, and other data of your choice in the Farm Planner Service—these are collectively referred to as “Content.” We also collect and receive the following types of information:
Basic subscriber information. To create your account, we collect and receive identifiers such as your email address, first name, last name, farm name, and location.
Location information. We collect the IP address you use to connect to the Farm Planner Service and—if you choose to share it—your location information from a mobile device.
Device information. We collect details about the number and type of devices you use to connect to the Farm Planner Service, as well as information about the operating systems on those devices (e.g., iOS, Android). For instance, when you install, modify, or use a Farm Planner application, we may collect personal information necessary for our services to function properly, such as your device’s unique hardware identifiers (IMEI, SIM number, or other identifiers). When you install, modify, or use a Farm Planner application, you may encounter permission requests or alerts regarding the device capabilities that the app may use.
Additionally, we may link your information with data received from our partners and other third parties to better understand your needs and provide an enhanced experience. For example, if you create or log into a Farm Planner account using your Google Apps credentials through single sign-on, we will have access to certain information such as your name and email address as authorized in your Google Apps profile settings.
How does Farm Planner use my information?
We have specific rules for how and when we use the information we collect and receive.
We are committed to protecting the privacy of your information. We use the information collected and received to provide, maintain, and improve the Farm Planner Service; to offer troubleshooting and customer support; to safeguard the Farm Planner Service for all our users; to contact you; and to manage Farm Planner accounts.
Providing our services. We use a range of technologies to help you get the most out of the Farm Planner Service. Our systems automatically analyze your data to power Farm Planner features and continuously improve the Farm Planner Service for you, in a way that does not require anyone to view your Content. This may include, for example:
• Ensuring you find what you’re looking for when searching within your account.
• Displaying the most relevant information based on how you use or might use the Farm Planner Service at a specific time or location.
• Suggesting actions to take based on the information you have stored.
• Recommending Farm Planner Service features or products that we believe will help you maximize your experience with the Farm Planner Service.
Maintaining our services
To provide troubleshooting and customer support, our Customer Support team may need to access your information, such as your account email address and details about the Farm Planner application you are using, subject to the protections described below.
Protection against security threats, abuse, and illegal activity. As part of our efforts to safeguard your account and the functionality of the Farm Planner Service, our systems may analyze emails sent to and from your Farm Planner account, as well as notes you share, to detect spam, malware, or other potential security concerns. If we determine that such material constitutes a violation of the Terms of Service, we may block its delivery or cancel the sharing of problematic material, similar to how a spam filter works for your email inbox..
Communication with you
In accordance with your communication preferences, we will occasionally contact you to announce new products and features we have created for you, share tips on using Farm Planner to achieve better results, provide special offers, and share information about how Farm Planner works with the products and services of our business partners.
Could someone from Farm Planner see my Content?
You have control over who can see your Content. We limit the use of your Content to ensure that no one at Farm Planner can view it without your consent, except when you give explicit permission or it is necessary to comply with legal obligations.
Specifically:
• Improving technology: To help refine or enhance our technology, we may ask for your permission to review portions of your Content. For example, if a new feature suggests related notes relevant to your Content, we may offer you the opportunity to provide feedback on how well the feature works, along with a sample of the relevant Content, to ensure the feature provides appropriately personalized suggestions. Such access to your Content is only granted with your explicit permission and is subject to strict privacy rules and data access controls. Providing this permission is entirely voluntary.
• Customer Support: If you contact our Customer Support team for assistance with specific parts of the Content in your account (e.g., if you cannot find a note you believe should be in your account), we may request temporary permission to view your Content. This permission ends once the issue is resolved.
• Terms of Service violations: If we become aware of a potential violation of our Terms of Service, we may suspend or close your account until the problematic material is removed. In such circumstances, we would only review the Content in your account if you provide consent or if it is necessary to comply with legal obligations, including protecting your safety or that of others.
• Testing and improving products: To test and improve our product offerings for users, we use aggregated data that does not contain any personal information, does not identify any individual, and cannot be linked to any specific user. This policy does not apply to such anonymized/de-identified data.
Does Farm Planner share or disclose my information?
Farm Planner does not sell or rent your information. Here are the situations in which we might disclose your information—and even then, only the minimum necessary:
• Sharing with service providers: We share your information with service providers who process data on our behalf, such as customer management systems. For example, these service providers help us:
• Operate, develop, and improve the features and functionality of the Farm Planner Service.
• Communicate with you as described elsewhere in this Privacy Policy.
We require these providers to agree to strict data protection requirements in line with our privacy policy standards and our obligations under data protection laws.
• No advertising purposes: We do not share your information with third parties for their advertising purposes.
How does Farm Planner respond to legal requests for my information?
We vigilantly protect the privacy of your account. We will not disclose your information to law enforcement or other government authorities unless we believe it is necessary to comply with warrants, court orders, subpoenas, or other legal government requests. This may include responding to legal requests from jurisdictions outside Romania, where we have a good-faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and aligns with internationally recognized standards of legal process.
How can I manage the information stored in Farm Planner?
In most cases, you can manage your information simply by logging into your account and editing the information directly within the Farm Planner Service.
Alternatively, you can contact us at contact@farmplanner.com to request access, correction, updates, or deletion of your personal information.
How long does Farm Planner store my information?
We make the Content you store in Farm Planner easily accessible to you until you decide to delete it.
If you delete Content, it will no longer be accessible to you or others who may access the Farm Planner Service. The backup systems of the Farm Planner Service may retain residual copies of deleted Content for up to one year due to the nature of these systems’ operations.
For users who remain inactive for extended periods, we may close your account to comply with legal obligations and in accordance with our data retention policy. If this happens, we will attempt to notify you before taking any action.
What happens if I want to stop using Farm Planner?
As described above, you can delete your Content at any time and stop using the Farm Planner Service whenever you wish.
What happens if Farm Planner closes my account?
If Farm Planner disables your account due to a violation of our Terms of Service, you can contact us to request the deletion of your Content. We will evaluate such requests on a case-by-case basis in accordance with our legal obligations.
Where does Farm Planner store my information?
When you use the Farm Planner Software on your device, some of your data will be stored locally on that device.
When you sync your computing device with the Farm Planner Service, that data will be replicated to cloud servers. This means that if you store information in or send data to the Farm Planner website or Farm Planner Software and sync such Farm Planner Software with the Farm Planner Service, you acknowledge that personal information will be transmitted, hosted, and accessed in the cloud.
Does Farm Planner allow children to use its Services?
The Farm Planner Service is intended for adults; we do not knowingly collect personal information from children under the age of 16. If we learn that we have collected or received personal information from a child under 16 without parental consent verification, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at contact@FarmPlanner.com.
How can I contact Farm Planner?
Farm Planner looks forward to your feedback regarding this Privacy Policy. If you have any questions, comments, or concerns about this Policy, please contact us via email at contact@farmplanner.com or by mail at:
Farming Technologies S.R.L
Berindesti Village, Corbeni Commune, No. 143, Argeş County
Attn: Tudor Copaci
Phone: 0726989307